I shouldn't be allowed near computers

06 Dec 2004

I’ve not had a good time with hardware recently. In the last 2 months, the following has happened:

G4 Powerbook – Tried to defrag using TechTool (yes 10.3 does still need defragging, as it only defrags files under 20mb), managed to corrupt the hard drive, and lost 8 months of digital photos. Now I know I was an arse to try this without backing up first. My freelance work is backed up religiously every night, its just the personal stuff I was slack about.

Tried to re-install the OS using my 10.1 disk and upgrade disks for 10.2 and 10.3. The 10.1 disk no longer worked, so I had to buy a new copy of 10.3 to get the OS re-installed.

G5 – Graphics card died (one whole week after the warranty ran out), no OEM parts available for a few months, so got a third party card which was outputting a signal too powerful for my monitor that it made it switch into standby. A driver upgrade was eventually found, and all was, finally, well.

G4 Powerbook – again. Stopped charging, needed new internal DC connector.

Backup Drive – dropped from a height of 12 inches, and promptly stopped working. Bought a 200gb Firewire 800 drive for less than half the 20gb drive cost me over 2 years ago. Sheesh.

iPod – no longer mounts. Still haven’t solved that one, any ideas gratefully received. It still charges and shows up in system profiler’s list of firewire devices, but no show.

Netgear ADSL Modem – Dies, taking my internet connection with it. No more broadband for me, I’m currently on a restricted dial up connection, and boy do I feel withdrawal symptoms. However, this at least has a good story, as the Netgear comes with a 3 year guarantee, and a replacement is already in the post! When I rang Technical Support, I was straight through to an informed, friendly chap who was enormously helpful. No switchboard – nice one Netgear, I’m very impressed!

Engineers time to attempt to recover data £90
OS X 10.3 £100
Loss of family photos and movies priceless
New ATI Radeon Graphics Cardcard £280
Engineers time to diagnose problem and fit new card £90
New OEM DC Conenctor and engineers time to fit £115
New Firewire drive £120
Total cost *£795*

The only hardware left not to fail is the printer and the scanner. I’m waiting.

The moral of story is, don’t go freelance. Let your company pay for it. Oh, and also, you can’t make too many backups…

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Contact us

Call Jon on +44 (0)7917 391536, email or tweet @hicksdesign.

Alternatively, pop in for tea and cake at the studio…

Hicks
Wenrisc House
Meadow Court
Witney, OX28 6ER
United Kingdom